---
title: "Customer Survey - Big City Plumbing and Heating"
description: "Share your feedback about our plumbing and heating services. Your opinion helps Big City Plumbing and Heating continue to improve."
lang: en
json-ld:
---

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[![Big City Plumbing & Heating](/__l5e/assets-v1/c81cc3eb-3640-451e-a656-a0664993de13/big-city-plumbing-and-heating-logo-2.png)

Big City Plumbing and Heating 

](/)

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[CALL US!631-361-9500 ](tel:631-361-9500)

[CALL US!](tel:631-361-9500)

# Customer Survey

Please help us to better serve you by completing the short survey below.  
We like to stay ahead of our competition and your feedback is important to us!

We will meet any licensed plumber's quote.

## Big City Plumbing & Heating

[631-361-9500](tel:631-361-9500)

Please complete the short survey below and we will provide you with

$50.00 off your next plumbing job.

\* = Required

### Your Information

Your Name \*

Email Address \*

Phone Number

Date of Service

Technician Name (if known)

### Overall Satisfaction

How satisfied are you with our service?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

### Rate Our Service

Quality of Work

Excellent

Good

Average

Below Average

Poor

Timeliness

Excellent

Good

Average

Below Average

Poor

Professionalism

Excellent

Good

Average

Below Average

Poor

Communication

Excellent

Good

Average

Below Average

Poor

Value for Money

Excellent

Good

Average

Below Average

Poor

### Recommendations

Would you recommend us to friends and family?

Yes

No

Maybe

Would you use our services again?

Yes

No

Maybe

### Additional Feedback

Was the estimate overpriced? \*

Y

N

Were you satisfied with our recommendation? \*

Y

N

Did you feel we were professional? \*

Y

N

Did you feel comfortable with our service tech? \*

Y

N

If we could work up a better price would you consider doing the installation? \*

Yes Call Me

Obtained another plumber

Not Doing Job Now

What did we do well?

How can we improve?

Any additional comments?

Submit Survey

![Big City Plumbing & Heating](/__l5e/assets-v1/c81cc3eb-3640-451e-a656-a0664993de13/big-city-plumbing-and-heating-logo-2.png)

Big City Plumbing and Heating 

Licensed & insured plumbing and heating professionals serving New York since 1988.

#### Quick Links

-   [Home](/)
-   [Services](/plumbing-services)
-   [About](/about-us)
-   [Reviews](/reviews)
-   [Blog](/blog)
-   [Contact](/contact-us)
-   [Financing](/financing)

#### Services

-   [Plumbing Repair](/services#plumbing-repair)
-   [Heating Systems](/services#heating-systems)
-   [Tankless Water Heaters](/services#tankless-water-heaters)
-   [Gas Conversion](/services#gas-conversion)
-   [Emergency Services](/services#emergency-services)

#### Contact

-   631-361-9500
-   718-326-5833 (NYC)
-   Nassau, Suffolk & NYC

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