--- title: "Terms of Service - Big City Plumbing and Heating" description: "Terms and conditions for Big City Plumbing and Heating services. Read our service agreements, warranties, and policies." lang: en json-ld: --- We use cookies to analyze site traffic and improve your experience. [Privacy Policy](/privacy-policy) DeclineAccept [![Big City Plumbing & Heating](/__l5e/assets-v1/c81cc3eb-3640-451e-a656-a0664993de13/big-city-plumbing-and-heating-logo-2.png) Big City Plumbing and Heating ](/) [Home](/)[About](/about-us)Services[Projects](/projects-gallery)[Reviews](/reviews)[How-To Videos](/how-to-videos)Links[Contact](/contact-us) [CALL US!631-361-9500 ](tel:631-361-9500) [CALL US!](tel:631-361-9500) Legal Agreement # Terms of Service Please read these terms carefully before using our plumbing and heating services. Last Updated: February 2026 These Terms of Service ("Terms") govern your use of the services provided by Big City Plumbing & Heating Inc. ("Company," "we," "us," or "our"). By engaging our services, you agree to comply with and be bound by the following terms and conditions. ### Acceptance of Terms - • By accessing or using Big City Plumbing & Heating Inc.'s website and services, you agree to be bound by these Terms of Service - • If you do not agree to these terms, please do not use our services - • We reserve the right to modify these terms at any time without prior notice - • Your continued use of our services after any changes constitutes acceptance of those changes ### Services Description - • Big City Plumbing & Heating Inc. provides professional plumbing and heating services - • Services include but are not limited to: plumbing repair, heating system installation, gas conversion, tankless water heaters, and emergency services - • All services are performed by licensed and insured professionals - • We serve Nassau County, Suffolk County, and New York City areas ### User Responsibilities - • You agree to provide accurate and complete information when requesting services - • You must ensure safe access to work areas for our technicians - • You are responsible for disclosing any known hazards or conditions that may affect service delivery - • You agree to be present or have an authorized representative present during scheduled appointments ### Estimates and Pricing - • Estimates are provided based on information available at the time of assessment - • Final pricing may vary if additional issues are discovered during service - • Any changes to scope or pricing will be communicated and require your approval before proceeding - • Payment is due upon completion of services unless other arrangements have been made ### Limitation of Liability - • Big City Plumbing & Heating Inc. is not liable for pre-existing conditions not disclosed prior to service - • We are not responsible for delays caused by factors beyond our control - • Our liability is limited to the cost of services provided - • We are not liable for indirect, incidental, or consequential damages ### Warranty Information - • Warranties on workmanship and parts vary by service type - • Manufacturer warranties apply to installed equipment as specified by the manufacturer - • Warranty claims must be reported promptly upon discovery of any issues - • Warranties do not cover damage caused by misuse, neglect, or unauthorized modifications ### Governing Law - • These Terms of Service are governed by the laws of the State of New York - • Any disputes arising from these terms or our services shall be resolved in the courts of New York State - • You agree to submit to the personal jurisdiction of such courts - • If any provision of these terms is found unenforceable, the remaining provisions will continue in effect ### Contact Information - • Big City Plumbing & Heating Inc. - • Long Island: 631-361-9500 - • New York City: 718-326-5833 - • Service Areas: Nassau County, Suffolk County, and New York City ![Big City Plumbing & Heating](/__l5e/assets-v1/c81cc3eb-3640-451e-a656-a0664993de13/big-city-plumbing-and-heating-logo-2.png) Big City Plumbing and Heating Licensed & insured plumbing and heating professionals serving New York since 1988. #### Quick Links - [Home](/) - [Services](/plumbing-services) - [About](/about-us) - [Reviews](/reviews) - [Blog](/blog) - [Contact](/contact-us) - [Financing](/financing) #### Services - [Plumbing Repair](/services#plumbing-repair) - [Heating Systems](/services#heating-systems) - [Tankless Water Heaters](/services#tankless-water-heaters) - [Gas Conversion](/services#gas-conversion) - [Emergency Services](/services#emergency-services) #### Contact - 631-361-9500 - 718-326-5833 (NYC) - Nassau, Suffolk & NYC [](http://www.facebook.com/bigcityplumbing?ref=tn_tnmn%20/bigcityplumbing.heating)[](https://www.instagram.com/bigcityplumbingandheating/)[](https://x.com/bigcityplumbing)[](https://www.linkedin.com/profile/view?id=AAkAAAUWvLUB1msy7omBhpMetwl7zMHANsC8wzs)[](http://www.yelp.com/biz/big-city-plumbing-and-heating-centereach)[](https://www.youtube.com/channel/UC8fcDyolqilmFXHt8pg377Q) © 2026 Big City Plumbing and Heating. 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