Customer Survey - Big City Plumbing and Heating

Big City Plumbing & Heating

631-361-9500

Please complete the short survey below and we will provide you with

$50.00 off your next plumbing job.

* = Required

Your Information

Your Name *

Email Address *

Phone Number

Date of Service

Technician Name (if known)

Overall Satisfaction

How satisfied are you with our service?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Rate Our Service

Quality of Work

Excellent

Good

Average

Below Average

Poor

Timeliness

Excellent

Good

Average

Below Average

Poor

Professionalism

Excellent

Good

Average

Below Average

Poor

Communication

Excellent

Good

Average

Below Average

Poor

Value for Money

Excellent

Good

Average

Below Average

Poor

Recommendations

Would you recommend us to friends and family?

Yes

Maybe

Would you use our services again?

Yes

Maybe

Additional Feedback

Was the estimate overpriced? *

Were you satisfied with our recommendation? *

Did you feel we were professional? *

Did you feel comfortable with our service tech? *

If we could work up a better price would you consider doing the installation? *

Yes Call Me

Obtained another plumber

Not Doing Job Now

What did we do well?

How can we improve?

Any additional comments?

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