These Terms of Service ("Terms") govern your use of the services provided by Big City Plumbing & Heating Inc. ("Company," "we," "us," or "our"). By engaging our services, you agree to comply with and be bound by the following terms and conditions.
- •By accessing or using Big City Plumbing & Heating Inc.'s website and services, you agree to be bound by these Terms of Service
- •If you do not agree to these terms, please do not use our services
- •We reserve the right to modify these terms at any time without prior notice
- •Your continued use of our services after any changes constitutes acceptance of those changes
- •Big City Plumbing & Heating Inc. provides professional plumbing and heating services
- •Services include but are not limited to: plumbing repair, heating system installation, gas conversion, tankless water heaters, and emergency services
- •All services are performed by licensed and insured professionals
- •We serve Nassau County, Suffolk County, and New York City areas
- •You agree to provide accurate and complete information when requesting services
- •You must ensure safe access to work areas for our technicians
- •You are responsible for disclosing any known hazards or conditions that may affect service delivery
- •You agree to be present or have an authorized representative present during scheduled appointments
- •Estimates are provided based on information available at the time of assessment
- •Final pricing may vary if additional issues are discovered during service
- •Any changes to scope or pricing will be communicated and require your approval before proceeding
- •Payment is due upon completion of services unless other arrangements have been made
- •Big City Plumbing & Heating Inc. is not liable for pre-existing conditions not disclosed prior to service
- •We are not responsible for delays caused by factors beyond our control
- •Our liability is limited to the cost of services provided
- •We are not liable for indirect, incidental, or consequential damages
- •Warranties on workmanship and parts vary by service type
- •Manufacturer warranties apply to installed equipment as specified by the manufacturer
- •Warranty claims must be reported promptly upon discovery of any issues
- •Warranties do not cover damage caused by misuse, neglect, or unauthorized modifications
- •These Terms of Service are governed by the laws of the State of New York
- •Any disputes arising from these terms or our services shall be resolved in the courts of New York State
- •You agree to submit to the personal jurisdiction of such courts
- •If any provision of these terms is found unenforceable, the remaining provisions will continue in effect
- •Big City Plumbing & Heating Inc.
- •Long Island: 631-361-9500
- •New York City: 718-326-5833
- •Service Areas: Nassau County, Suffolk County, and New York City